Refund policy
At Pixelated Canvases, we are committed to ensuring you are satisfied with your purchase. While we do not accept returns or exchanges, we understand that issues can occasionally arise. If you encounter any problems with your order, please contact us directly so we can address your concerns promptly and effectively. Our policy is If it arrives wrong, we fix it—fast.
Our Commitment to You:
1. Quality Assurance: Our partners ensure each product is carefully inspected before shipment to ensure it meets the high standards of quality and craftsmanship.
2. Damage Resolution: In the rare event that your product arrives damaged, please notify us within 5 days of delivery. We will work with you to resolve the issue, which may or may not include providing a partial refund or offering store credit.
3. Customer Support: We are here to assist you with any questions or concerns you may have. Please contact us. Our goal is to ensure that you have a positive experience with and we will do our utmost to resolve any problems to your satisfaction.